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Quotas

There are three quotas, storage, messages and transfer. Both Personal and Professional accounts have quotas.

Your quota is displayed whenever you login, and in more detail on this page.

Lists of quotas by package are available for both Personal and Professional account types.

Storage

The Storage quota limits the amount of email you can store on our servers at any one time. This limitation is based on the size of the messages, and includes all folders.

Messages

The Message quota limits the amount of email you can store on our servers at any one time. This limitation is based on the number of messages, and includes all folders.

Transfer

The Transfer quota limits the amount of email you can receive in any given month.

Message Expiration

Emails stored in Professional accounts do not expire.

Emails stored in Personal accounts do expire.

These are some of the factors we use to determine when to expire a message:

  • Large messages have a shorter life expectancy than small messages.
  • Messages you have seen have a shorter life expectancy than messages you have not seen.
  • Messages in your POP mailbox (aka your web-based INBOX folder) have a shorter life expectancy than messages you have moved to a different web-based mail folder.
  • Messages in your web-based Trash and Sent folders have a low life expectancy.
  • Web-only folders (besides Trash and Sent) have a longer life expectancy than the INBOX folder. The INBOX folder is shared with POP.

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