SoftHome logo
News: Phishing activity. Do not send your password to anyone...  
Signup now: @SoftHome.net
SoftHome logo
Username:
  
Password:
  
Lost your password?

Email
  Sign Up
    Personal
    Professional
  Help
    POP Mail
    Web Mail
    FAQs
    Lost Password
    Advanced Topics
    Contacts
  Maintenance
    Account Status
    Change Password
    Recover Password
    Change Secret
    SPAM Control
    Upgrade Account
    Cancel Account
  Info
    Privacy Policy
    Service Agreement
    Advertising
    Acceptable Use
    Spam
    Quotas
  Comments
    Email

  News

  Home

  Services
    Prices
    Email
   

SMTP AUTH and POP First

There are two ways you can authenticate to send email through : SMTP AUTH and POP First.

You should use SMTP AUTH if your email program supports it. These days, most of them do. POP First is a kludge from our early days, before SMTP AUTH was available.

SMTP AUTH authenticates you directly with our SMTP server. This is transparent to you as a user. If you use POP First, you have to check for new mail before you send a message, which you will find is less convenient.

We will eventually phase out POP First, so please start using SMTP AUTH now.

  1. What is SMTP AUTH?

    SMTP is the protocol (the language) your email program uses to send email through our email server. AUTH is the part of that protocol that is used to verify that you are one of our users.

  2. How do I turn on SMTP AUTH?

    It varies...

    In Netscape Messenger 4, simply type your username below the SMTP server name.

    In Outlook Express, click the button marked "My Server Requires Authentication".

  3. Why can't I send email?

    You need to authenticate before you can send email, much like you need to authenticate before you download your email. You can use either SMTP AUTH or POP First to authenticate for sending.

    Alternatively, have you violated your Service Agreement or used your account in an abusive fashion? If so, perhaps we canceled your account.

  4. How do I use POP First?

    Briefly, check for new email before you send your message.

    POP is the protocol (language) your email program uses to download your email from our email server. Our email server briefly remembers that you checked for new mail, and allows you to send email during that period.

  5. I use Outlook / Outlook Express.

    You should use an email program that is more resistant to virii and worms. But if you insist:

    Use SMTP AUTH. Click the button marked "Server Requires Authentication". It's below the SMTP server name. There's a similar button right next to it, so make sure you hit the right one. The other button should not be checked.

  6. Great. Neither works with my email program. Now what?

    Too bad. Tell the author of you email program. Better yet, use a modern email program.


Member of The Internet Defense League
Protected by SORBS
MailPolice.com Blocklist
textcaptcha
For sales, marketing, general information, please contact info@SoftHome.net
For technical support, please contact support@SoftHome.net
To report SoftHome related SPAM, send email to abuse@SoftHome.net
You may contact us through a convenient form.
Your IP address is 23.20.162.200.
Copyright © 1996-2011 SoftHome. All rights reserved.